Mankiller Health Center’s dental clinic to close temporarily

BY STAFF REPORTS
06/15/2012 02:02 PM
STILWELL, Okla. – The Cherokee Nation’s Wilma P. Mankiller Health Center will be temporarily closing its dental clinic for remodeling starting June 18.

The clinic will resume operations and begin seeing patients again on July 2. Patients who have appointments during the time of temporary closure will be notified and rescheduled.

Fore more information, call 918-696-8800.

Health

BY JAMI MURPHY
Reporter
09/02/2015 12:00 PM
TAHLEQUAH, Okla. – During the years, Cherokee Nation W.W. Hastings Hospital and other CN health clinics have had long wait times, and with CN Health Services’ recent switch to an electronic health record system, those wait times have continued, and in some cases, increased. Sarah Batt Martin said she spent an entire afternoon at Hastings Hospital the day the tribe switched to the EHR. “My appointment for my daughter was at 1:20 p.m. Got there at 1:00 p.m. Took about 20 minutes to get checked in, another 45 minutes to get triaged and saw the doctor about an hour after that,” Martin said. “Had to get immunizations and we waited until 4:50 for those. We didn’t see her regular doctor because he was wearing a yellow shirt and had to help trouble shoot. He came in for a quick hello though. I asked if he could put an order in for my son to get a lab draw for preschool and he told me to not bother with it today because the lab was too slammed and slow. He asked that I give them a week or two.” Martin said her other child also had an appointment in audiology the same day at 3 p.m. “He got there at 2:30, waited until 3:15 for registration. We missed them calling us back because we were waiting in registration, so we had to wait another 25 minutes to go back,” she said. “People were everywhere. The staff was obviously confused, frustrated and angry. We could hear the complaints and hear them yelling at each other.” Hastings Hospital CEO Brian Hail said there have been some issues initially with the switch from the facility’s former record system, but he expects that the longer wait times will diminish at all tribal facilities. “The longer waits are due to a few different issues, the main one being the longer registration encounters initially as registration staff began using the system with patients for the first time,” he said. “Additionally, we have been updating our records to better serve patients and to assure we have correct contact information so we can provide timely follow-up for diagnostic studies. Additionally, there were technical challenges with two key interfaces between the new electronic health record and our laboratory and pharmacy systems that contributed to delays.” Hail said the majority of the issues have been resolved, which will allow patient visits to move quicker when the providers and staff become used to using the new system. Officials said CN Health Services has used an electronic health record for many years but found itself in need of a new solution to satisfy a growing population and more demanding requirements for its health system. “So we began seeking a new solution a few years ago. Once a selection was made, the preparation and groundwork began several months ago in preparation for the ‘go live’ date on Aug. 9,” Hail said. The benefits to the new EHR include giving providers and physicians the ability to communicate throughout the all of CN’s health facilities and allow patients to have better access to their records. “Reports from laboratory and radiology will be available faster and patients will be able to access them when they need them. Patients will have one single record or chart number for all of our health centers and Hastings,” Hail said. “Once the patient portal is completely activated, patients will be able to access their records and reports, manage and schedule appointments, communicate directly with their provider via secure email, refill prescriptions online and have access to the records of family members they care for.” He said the new system also allows Health Services to comply with mandates from the federal government. Hail said if patients would like to assist in the process they could make sure that the health facilities have the most current information possible. Patients should bring with them the following: • Insurance card(s) (for example: commercial insurance, Medicare, Medicaid, SoonerCare), • Identification card (driver’s license or photo ID; tribal citizenship card preferred), • List of all medications currently taking, • List of any known food or drug allergies, •Any prior medical surgery and/or complications, • An emergency contact and phone number and • List of all current health care providers at CN or through contract health.
BY WILL CHAVEZ
Senior Reporter
08/07/2015 08:24 AM
STILWELL, Okla. – When a health professional is beloved or highly regarded it is difficult to see them retire. Such was the case with nurse practitioner Vickie Love, who recently retired from the Wilma P. Mankiller Health Center. Her assistant nurse, Victorian Scott, said Love’s patients have been consistently bringing her gifts when they learned of her retirement. Patients brought everything from a picture frame to candy, Scott said. “The way she works with patients, she shows people how you should treat them. She’ll drop what she’s doing to see a patient,” Scott, a licensed practical nurse who has worked with Love for 18 months, said. Scott said she was reluctant to work in women’s health when she got to the health center, but now it’s a “passion” of hers after working with Love. “She’s kind-hearted. When she’s doing her exams, she puts herself in that female’s position, so she’ll talk them through it,” she said. “She’s been a great teacher. I’ve learned so much from her.” Scott said. Love, 58, has been serving the Cherokee people as a nurse practitioner at WPMHC for more than 22 years. “I love my job. I love doing this,” she said. Love said she would miss the staff members who are like her family. “I think maybe it’s because we were in this clinic and it’s so small. Every department is right here, so you interact with everybody, and we’re here with the same group of people all day, so you’ve got to make the best of it. You’ve got to live with people,” she said. “It’s a good place to work, and it makes me sad they can’t get physicians to come here. They don’t know how good it is here. It does take a special doc to come in here because not everybody can take care of Native people.” She and her husband Chuck, who recently retired from W.W. Hastings Hospital in Tahlequah, live in Pettit Bay southeast of Tahlequah. The couple recently purchased a recreational vehicle and was set to take their first trip in it at the end of July to visit their daughter Socia, who is in her last year of residency in Seattle. “She’s going to make me a grandma, so to help her in her last year of residency, we’re going to go up and help take care of baby so she doesn’t miss any time,” she said. Love grew up in Wichita, Kansas, but her Cherokee mother is from Eucha and her Muscogee (Creek) father is from Bristow. “Every weekend and every summer we were in Oklahoma, so Oklahoma is second-nature,” she said. She began her career in 1985 at Hastings Hospital as a nurse and a med surgeon in the intensive care unit. Later, she signed up through the Indian Health Service Area Office to attend school to be a nurse practitioner. “I didn’t even know what a nurse practitioner was then, and there were no nurse practitioner colleges in Oklahoma at all. It was a new concept. I knew to make rank (in the United States Public Health Service Commissioned Corps) you had to have a master’s, and that was going to be a master’s program, so I signed up for it,” she said. She won a scholarship to attend nurse practitioner school at the University of Texas in Arlington and began her studies in 1989 and graduated in 1991. The IHS scholarship included a two-year payback period for students to pay back the IHS school loan. “I was always hoping I could go to school and come back here to Hastings. I didn’t get Hastings. I got sent out to Clinton, and I cried all the way,” she said. “I tell you, it was one of the best experiences I could have had. Back here they didn’t know what to do with us because it (nurse practitioner) was a new concept. When I got out there they were kind of feeling it out, too, but I was treated like I was a nurse practitioner out there. There was great group of doctors, and I learned so much from them.” She said when she went to Clinton, then-Principal Chief Wilma Mankiller was upset Love did not get posted at Hastings. She said Mankiller called the area office to get her posted in Tahlequah, but it was too late. She said the chief asked her to tell her when her payback was complete. When it was complete two years later, Mankiller advocated for Love to be posted near home. She was posted at the Nation’s Stilwell Clinic, which back then was in a trailer near the Stilwell City Hospital. In 1994, a new CN clinic opened in Stilwell named after Mankiller, and Love began a 21-year relationship with patients and staff there. She served with five different principal chiefs, and after beginning her career as an ensign, Love retired as a captain in the USPHS. She said during the past 22 years one thing was consistent in her job and that was the time she spent with patients. She said she might have known more about some of her patients than their families because she took that extra time with them when they came in for treatment. “I like spending time with my patients and not being on that time constraint, so what I’ve always done with my time is that I spend that time with them, and then after 5 o’clock I chart (update patient charts), and I could be here 8 o’clock or 9 o’clock at night trying to finish,” she said. “I don’t know how I would do with their new concept. I’m hearing there are 10-minute visits. It might be a good time for me to get out because that would be difficult for me.”
BY STAFF REPORTS
08/04/2015 12:00 PM
COOKSON, Okla. – There will be two Oklahoma Blood Institute blood drives in Cherokee County this August. The first blood drive will be from 1 p.m. to 6 p.m. on Aug. 10 at the Cookson Methodist Church located at 21685 W. Cookson Bend Road. in Cookson. The second blood drive will be from at 9 a.m. to 4 p.m. on Aug. 13 at the Cherokee Nation Tsa-La-Gi Room behind the Restaurant of the Cherokees on the Tribal Complex. Blood donors will receive a donor T-shirt for their contributions. Donors will also receive a voucher for two free admissions to the Tulsa Zoo. Donating blood takes approximately an hour. A photo identification is required to donate at OBI blood drives. Donors must be 16 years old or older. Participants who are 16 years old must provide a signed parental permission form and weigh in at 125 pounds or more to donate, those who are 17 years old must weigh in at 125 pounds or more and those 18 and older must weigh in at 110 pounds or more to donate. The OBI provides all donated blood to W.W. Hastings Hospital, Northeastern Health System and to approximately 158 other medical facilities statewide.
BY STACIE GUTHRIE
Reporter
06/29/2015 12:58 AM
TAHLEQUAH, Okla. – According to certified results, the Cherokee Nation’s Dist. 1 Tribal Council seat goes to Rex Jordan after he defeated Ryan Sierra in the June 27 general election. Certified results show Jordan won by a vote count of 856 to Sierra’s 494 votes. Jordan received 63.41 percent of the ballots cast while Sierra received 36.59 percent. The Cherokee Phoenix attempted to contact Jordan but was unsuccessful. In a Facebook post, Sierra expressed his gratitude to those who supported him during his campaign. “I must first praise God for giving my family and me this opportunity. He is still in control no matter what,” he wrote. “The numbers are in and we did not gain enough votes to serve as councilman for district one. I want to thank each and every person who showed us support and gave us your vote. You are appreciated! I will continue to serve within my community and in anyway God sees fit. Best wishes to Rex Jordan. Serve the people well.” Dist. 1 covers the western part of Cherokee County and a portion of eastern Wagoner County. The EC certified the results from the general election on June 29. Jordan is expected to be sworn into office on Aug. 14, which is the tribe’s inauguration day.
BY STAFF REPORTS
06/22/2015 12:34 PM
OKLAHOMA CITY – To promote health and wellness among American Indians, Oklahoma City Indian Clinic will host its annual “Walk for Wellness” and health fair from 7:30 a.m. to 11 a.m. on June 27 at Remington Park, 100 Remington Park. The event is free and open to the public. “Our staff members are dedicated to helping American Indians prevent and manage diabetes and pre-diabetes, and this walk and health fair helps promote those ideals,” Robyn Sunday-Allen, CEO of OKCIC, said. “Developing and maintaining a healthy lifestyle are the first steps to changing the health risks that affect American Indians. The walk will provide attendees with valuable information on staying healthy while enjoying a fun, family-friendly environment.” The health fair will provide attendees with information on a range of clinic services, including medical, dental, prenatal, pediatric, pharmacy, optometry, physical fitness, family programs and behavioral health services. The one-mile fun walk begins at 9 a.m. Registration is available the day of the event, or participants can pre-register at <a href=" www.okcic.com/events/walk-for-wellness-2015/" target="_blank"> www.okcic.com/events/walk-for-wellness-2015/</a>. For more information about the walk or the clinic, visit <a href="http://www.okcic.com" target="_blank">www.okcic.com</a>. Providing a wide range of outpatient health care services to more than 20,000 American Indians in the Oklahoma City area each year, OKCIC is a nonprofit organization that focuses on improving the lives of not only their patients, but the general public as well. American Indians are at a higher risk for certain health issues, including childhood obesity and diabetes, and are more than two times more likely to be diagnosed with diabetes compared to other ethnic groups, according to the Department of Health and Human Services.
BY STAFF REPORTS
06/18/2015 10:00 AM
CLAREMORE, Okla. – The Claremore Indian Hospital will be sponsoring a Veterans Affairs Enrollment Fair from 1 p.m. to 2 p.m. on June 25 in the large conference room at the hospital. The fair is meant to assist Native American veteran patients in applying for health care services they are eligible for through the VA. Claremore Indian Hospital benefit coordinators, VA representatives and the Decorated American Veterans group will be on hand to assist with the application process. Veterans attending should bring their financial information (income and resource information) and their DD-214 military discharge papers. Veterans already enrolled for health care services through the VA should call 918-342-6240 or 918-342-6507 so that their files may be updated.