‘Process redesign’ planned in HR department
TAHLEQUAH – As the new year begins, the Cherokee Nation is embarking on what officials call a “process redesign” effort in Human Resources.
“It’s a way for us to make sure that the resources, the money, the staffing, the systems that we have in place are aligned to help our HR team get the right candidates in place quickly and efficiently,” Chief of Staff Todd Enlow told tribal councilors during one of their final 2019 meetings. “It’s not saying that staff’s doing a bad job. It’s just we want to make sure we’ve given them all the resources and tools to do their jobs effectively.”
Enlow’s announcement followed a comment from Dist. 13 Tribal Councilor Joe Deere regarding a constituent who applied for a CN job.
“Its probably been over a month, and she hasn’t heard anything,” Deere said. “There’s like no communication. If that process is so long in this economy, and you have a good Cherokee (Nation) citizen with everything you need, you don’t want to lose them to the private sector. Putting it off a month and a half, you’re talking six weeks of income, and they will get snagged. I think communication is definitely necessary.”
According to an HR report, 626 of 5,727 applicants were hired in 2019. HR Executive Director Nason Morton said his department tries to contact applicants “as much as possible,” but that filling a position is the No. 1 priority.
“We are trying to figure out some way to quickly and efficiently get an automatic update going ‘hey it’s still pending, we haven’t forgotten you’ or stuff like that to go as an automatic email,” he added. “But on step one, we try to fill the actual position. Once it’s offered and accepted, we send something out at that time. But we’re working on a way to get more contact throughout the process.”
The CN had a total of 3,867 employees as of November. Of those, 3,179 are Cherokee and 255 are citizens of another federally recognized tribe.
Voluntary and involuntary terminations between January and November totaled 439, according to the HR report.