VA restricts visitors for safety of veterans, staff

BY STAFF REPORTS
03/20/2020 01:00 PM
MUSKOGEE – To ensure the health and safety of veterans and staff during the COVID-19 pandemic, the Eastern Oklahoma Veterans Affairs Health Care System is limiting visitation at each of its campuses. 

If you do not have a scheduled appointment or have flu-like symptoms, call 1-888-397-8387 prior to coming to the hospital or clinic. If you have an emergency, call 911.

All VA medical facilities have implemented screening measures for signs of respiratory illness and exposure to COVID-19. All visitors will be screened each time they enter the medical center or clinic. This protocol will be in place until further notice.

Due to the screening measures, veterans should arrive 30 minutes early for their appointment. Only one visitor per veteran will be allowed for veterans who require assistance to get to and from an appointment or to provide support to inpatient veterans in palliative or hospice care. Exceptions will be made on a case-by-case basis. No one under the age of 18 will be permitted in any VA facility or clinic, including infants.

For administrative needs, such as enrolling for VA health care or getting health care information, call 1-877-222-8387 (7 a.m. to 7 p.m.) or visit www.va.gov/health-care/how-to-apply/. To contact a patient advocate, call 918-577-3711.

To send a message to a Primary Care team or to get copies of medical records, use the My HealtheVet portal at www.myhealth.va.gov. To refill a prescription, use My HealtheVet or call 1-888-397-8387 and press 1.

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